How to Access the Login Page
Follow these steps to sign in to your CoinSmart account safely.
- Open your browser and go to https://www.coinsmart.com. Confirm the secure lock icon in the address bar.
- Click the Login or Sign In button in the top right.
- Enter your registered email and password, then submit.
- If Two‑Factor Authentication (2FA) is enabled, enter the code from your authenticator app or SMS when prompted.
- Once authenticated you will be redirected to your dashboard where balances, trades and activity are visible.
First‑Time Login & Verification (KYC)
New accounts commonly require identity verification before full access to deposits or withdrawals.
- Complete the email verification link sent at signup.
- Provide identity documents (photo ID, proof of address) if requested to complete KYC.
- Verification times vary — follow the instructions in your account notifications.
Security & Best Practices
- Use a unique, strong password and change it periodically.
- Enable Two‑Factor Authentication (2FA) with an authenticator app (recommended) rather than SMS.
- Always confirm the URL and SSL lock before entering credentials; beware of phishing emails and look‑alike sites.
- Do not share your password or 2FA codes. Use a reputable password manager if helpful.
- Log out on shared devices and enable device notifications for unfamiliar logins.
Common Login Issues & Fixes
Click the Forgot Password link on the login page to request a reset link sent to your registered email.
Account locked:Multiple failed attempts may temporarily lock the account. Wait a short period and try again or contact support.
2FA lost or unavailable:Follow CoinSmart's account recovery process which typically requires identity verification; avoid sharing sensitive info via public channels.
After You Sign In
- Review account activity and security settings (email, password, 2FA) right away.
- Set up withdrawal whitelists or extra protections where available.
- Check funding methods and limits before making deposits or withdrawals.
Support & Contact
If you cannot resolve a login problem, contact CoinSmart support via the official site. Never share your password or full verification documents in public forums. Be ready to provide non‑sensitive details like the email address on file and a description of the issue.